Delivery

We offer a daily national delivery service with no minimum order value! Using a combination of own fleet of vehicles, carriers and haulage companies, we ensure you receive the most cost effective service in the time scale you need.

We also make regular deliveries worldwide using international delivery companies, and are pleased to pack goods ready for collection by your own delivery company if preferred. With free quotations, our attractive range of volume discounts, and unrivalled knowledge of the market, we think you will find our service second to none! All we need to know is where and when you would like your goods, and we will let you know the delivery options, prices and timings for your area to enable you to make a decision on how you would like delivery made.

We offer an overnight delivery service covering most of mainland UK at minimal extra cost.

Delivery Policy:
For "off the shelf" items, we normally despatch within 24 hours. Machined goods can take up to 5 working days to process. We use a 3 day carrier service with an overnight option if required by the customer. We email a delivery estimate to customers.
Refund and Returns Policy - No quibble returns:
You can cancel an order with us at any time prior to despatch for a full refund or exchange.
Products can be returned up to 7 working days from date of delivery for full refund or exchange. We are unable to accept cancellation or return of items planed or machined to your specification, unless the order is cancelled prior to planing or machining, or supplied or returned damaged
To cancel an order, please email us timber@robbins.co.uk with your order details so that your payment can be returned to you.
Unless goods arrive damaged, faulty or incorrectly supplied, you are responsilble for the cost of returning the product(s) back to us.
In the unlikley event of you wanting to return an item, please email us timber@robbins.co.uk and we will be pleased to help.